Process-based management: Case study 2 – Consolidated Supply and Distribution Company
This is one of two available case studies on process-based management (PBM). In this example, you will follow the real-life journey of a paper distribution organization as it implements PBM.
Are you looking for real-life examples to help you or your client develop a PBM plan? In Process Based Management: Case Study 2, you’ll learn how the Consolidated Supply and Distribution Company used the management accounting guideline on PBM to improve:
- delivery performance
- cost management
- customer service
- communication across departments