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Customer service support
Should you require assistance or have any membership inquiries about the programs and services offered by CPA Canada, please contact Customer Service:
Toll free: 1.800.268.3793
Email customer service.
Call Centre hours:
September to May: Monday to Friday, 9am to 5pm ET
June to August: Monday to Thursday, 8:30am to 5pm ET | Friday, 8:30am to 12:30pm ET
Membership dues, CPD credits, educational pathway
Questions regarding membership dues, CPD credits and your educational pathway are handled by your provincial/regional office.
Professional development offerings
Need help finding the appropriate courses or resources for your professional development? We’ve put together a team of dedicated professionals to address your needs.
For product sales, free trials, information, demonstrations, consultations and training:
Email our sales team.
Technical assistance for e-learning education site (D2L)
If you require technical assistance with D2L for your elearning, on demand course, or virtual classroom, please visit our Helpdesk portal.
Please choose from the following options below:
- CPA Canada members seeking international accounting designations
- Members of international accounting bodies in good standing seeking membership in CPA Canada
- International students who currently reside in Canada or are planning to live and study in Canada, please contact the provincial or regional body which best suits you.
- CPA Canada members living outside of Canada seeking information on international member events
- Existing CPA Canada international student
For interview requests or other inquiries, email our media contact.
View recent media releases.
Member benefit partnerships
If you are interested in becoming a Member Benefit partner, please contact our member partnership team. CPA Canada negotiates exclusive offers on member-relevant products and services.
If you are interested in sponsorship opportunities, please contact our business development team to help you build the right sponsorship package for your organization. CPA Canada holds several conferences throughout the year with opportunities for exposure to different audiences across the country.
We set high standards for the way we conduct business, in areas from corporate and social responsibility to sound business ethics, including compliance with all applicable laws and regulations. View our accessibility policy and, if you have questions, please contact our People and Culture team.
Toronto Head Office
277 Wellington Street West
Toll free: 1.800.268.3793
100 – 4200 North Fraser Way
Burnaby, British Columbia
Toll free: 1.800.663.1529
205 – 99 Bank Street
1900 – 2020 Robert-Bourassa Boulevard