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Customer service support

Should you require assistance or have any membership inquiries about the programs and services offered by CPA Canada, please contact Customer Service:

Telephone: 416.977.0748
Toll free: 1.800.268.3793
Email customer service.

Call Centre hours:
September to May: Monday to Friday, 9am to 5pm ET
June to August: Monday to Thursday, 8:30am to 5pm ET | Friday, 8:30am to 12:30pm ET

Membership dues, CPD credits, educational pathway

Questions regarding membership dues, CPD credits and your educational pathway are handled by your provincial/regional office.

Professional development offerings

Need help finding the appropriate courses or resources for your professional development? We’ve put together a team of dedicated professionals to address your needs.

For product sales, free trials, information, demonstrations, consultations and training:

Email our sales team.
Toll-free: 1.855.769.0905

Technical assistance for e-learning education site (D2L)

If you require technical assistance with D2L for your elearning, on demand course, or virtual classroom, please visit our Helpdesk portal.

International inquiries

Please choose from the following options below:

Media inquiries

For interview requests or other inquiries, email our media contact

Member benefit partnerships

If you are interested in becoming a Member Benefit partner, please contact our member partnership team. CPA Canada negotiates exclusive offers on member-relevant products and services.

Sponsorship inquiries

If you are interested in sponsorship opportunities, please contact our business development team to help you build the right sponsorship package for your organization. CPA Canada holds several conferences throughout the year with opportunities for exposure to different audiences across the country.

Accessibility

We set high standards for the way we conduct business, in areas from corporate and social responsibility to sound business ethics, including compliance with all applicable laws and regulations. View our accessibility policy and, if you have questions, please contact our People and Culture team.

Office locations

Toronto Head Office
277 Wellington Street West
Toronto, Ontario
M5V 3H2

Telephone: 416.977.3222
Toll free: 1.800.268.3793
Fax: 416.977.8585

Burnaby
100 – 4200 North Fraser Way
Burnaby, British Columbia
V5J 5K7

Telephone: 604.669.3555
Toll free: 1.800.663.1529
Fax: 604.689.5845

Ottawa
205 – 99 Bank Street
Ottawa, Ontario
K1P 6B9

Telephone: 613.789.7771
Fax: 613.789.7772

Montreal
1900 – 2020 Robert-Bourassa Boulevard
Montreal, Quebec
H3A 2A5