Customer service support
Should you require assistance or have any membership inquiries about the programs and services offered by CPA Canada, please contact Customer Service:
Toll free: 1.800.268.3793
Email customer service.
Call Centre hours:
September to May: Monday to Friday, 9am to 5pm ET
June to August: Monday to Thursday, 8:30am to 5pm ET | Friday, 8:30am to 12:30pm ET
Membership dues, CPD credits, educational pathway
Questions regarding membership dues, CPD credits and your educational pathway are handled by your provincial/regional office.
Professional development offerings
Need help finding the appropriate courses or resources for your professional development? We’ve put together a team of dedicated professionals to address your needs.
For product sales, free trials, information, demonstrations, consultations and training:
Email our sales team.
Technical assistance for e-learning education site (D2L)
If you require technical assistance with D2L for your elearning, on demand course, or virtual classroom, please visit our Helpdesk portal.
Please choose from the following options below:
For interview requests or other inquiries, email our media contact.
View recent media releases.
Member benefit partnerships
If you are interested in becoming a Member Benefit partner, please contact our member partnership team. CPA Canada negotiates exclusive offers on member-relevant products and services.
If you are interested in sponsorship opportunities, please contact our business development team to help you build the right sponsorship package for your organization. CPA Canada holds several conferences throughout the year with opportunities for exposure to different audiences across the country.
ABOUT CPA CANADA
Chartered Professional Accountants of Canada (CPA Canada) works collaboratively with the provincial, territorial and Bermudian CPA bodies, as it represents the Canadian accounting profession, both nationally and internationally. This collaboration allows the Canadian profession to champion best practices that benefit business and society, as well as prepare its members for an ever-evolving operating environment featuring unprecedented change. Representing more than 220,000 members, CPA Canada is one of the largest national accounting bodies worldwide.
CPA Canada is looking for bright and motivated team players who have a passion for results and thrive in a high-performance culture. Check out current job openings at CPA Canada.
Our promise to you
CPA Canada is committed to striving for excellence in all we do. To you—the public, our members and other stakeholders—we strive to exceed your expectations.
We promise that in every interaction you have with CPA Canada, we will:
- act and deliver with a customer-first mindset
- be accountable
- communicate with clarity and timeliness about information you need to know
- collaborate and consult with you to deliver products, services and information you want and need
- deliver an excellent experience
Toronto Head Office
277 Wellington Street West
Toll free: 1.800.268.3793
100 – 4200 North Fraser Way
Burnaby, British Columbia
Toll free: 1.800.663.1529
205 – 99 Bank Street
1900 – 2020 Robert-Bourassa Boulevard