Process-based management teaching case: Acme Energy Services

This is one of two available teaching cases on process-based management (PBM). In this example, you will follow the real-life journey of an electric utility company as it implements PBM.

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Are you looking for real life examples to help you or your client develop a PBM plan? In Process Based Management: Teaching Case #1, you’ll learn about how Acme Energy Services conducted their own:

  • PBM assessment process
  • PBM roadmap
  • strategy and planning
  • governance
  • deployment and integration
  • evaluation
  • cultural adaptation

You will also find:

  • helpful case assignment questions
  • an assessment questionnaire for your own organization


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