Process-based management: A four-phase approach – Guideline
This guideline outlines the important steps to follow when implementing PBM within your organization.
Have you considered using PBM to help your organization achieve its strategic objectives? Process-Based Management: A Four-Phase Approach: Guideline will help you:
- understand and meet customer expectations
- transform to a process-centred employee mindset
- manage end-to-end processes
- integrate diverse initiatives
- manage process-related measurement and rewards
Learn about the four phases of the PBM journey that:
- identify your organization’s current state of process management and opportunities for improvement
- identify the process gaps in your organization and address what needs to occur to encourage long-term success
- explain the requirements for accomplishing and managing individual processes
- explain the management and implementation of cross-process relationships