Zainab brings a wealth of experience in both the strategic and tactical implementations of business systems to BAASS Business Solutions, where she is a practice leader. Her extensive background includes technical consulting, design, and training experience. She is a Sage certified solution specialist and a Microsoft certified technology specialist (MSTC) with a master's degree in statistics. Zainab's leadership and rich project management background embody the attributes necessary to her current role at BAASS. With more than 19 years of experience, Zainab has been instrumental in developing customized solutions for clients, including outlines, curriculum and materials to enhance the ultimate user experience. Her leadership has allowed BAASS to streamline many of its existing processes and enhance the organization by improving inefficiencies and maximizing resources.