Susan is the COO at Crowe Soberman, where she has management responsibility for the operations of the firm, including finance, information technology, human resources, facilities and marketing. Susan also heads the firm’s HR Consulting Group. In this capacity, she provides advice on all aspects of human resources, and demonstrates how strong HR practices can assist the owners of small to medium-sized businesses to manage, grow and secure their businesses. Susan is a frequent writer, speaker and facilitator on a variety of HR, operational and general business topics. Her background includes more than 20 years of senior management experience in professional services firms, as well as five years acting as senior vice-president, operations, for ClubLink Corporation, Canada’s largest owner, operator and developer of private and resort golf courses. Included in Susan’s community activities are sitting on the board of directors of the McMichael Canadian Art Foundation. She is the chair of the Toronto Chapter of the International Women’s Forum and sits on its national board. Susan is a graduate of the University of Western Ontario. She has completed executive education at Queen’s University, Chicago Booth University, McGill University and the Anderson School of Business at the University of California, Los Angeles.