Jim understands how technical, economic, social, demographic and trends in consumer behaviour are combining to affect human needs. He has helped industries and governments find future direction, identify opportunities, improve customer satisfaction, and cope with the stress of rallying change. Working across sectors, Jim suggests innovative strategies that cross boundaries. As a consultant and business owner (software, retail, consulting, finance), Jim has performed trend analysis, strategic planning, new product development and boosted marketing and sales results for clients around the world. He has spoken to over 250,000 audience members regarding future success strategies and his practical advice inspires positive change.