François is an executive partner with Gartner Executive Programs, where he manages CIO and CxO relationships. In this capacity, he acts as mentor, trusted advisor and consultant to senior IT executives and CxO members of Gartner EXP. A converted physicist, Francois has more than 15 years of practical IT experience. For 10 years prior to joining Gartner, he worked in the cement manufacturing industry at Holcim. He was involved with the creation of a shared-service centre in Madrid, Spain, and the standardization of the infrastructure of 15 operating companies in as many countries in Europe, the Middle East and North Africa. Prior to this, he worked in Zurich, Switzerland, where he created a global telecommunications network to support the company's financial consolidation cycle. He also consulted in Montreal, Canada, for CGI and worked for the city of Sherbrooke. Francois possesses expertise in managing highly technical teams and keeping them motivated and knowledgeable in their field. He was heavily involved in many IT auditing, segregation of duties, and data privacy issues and their remedy. He also possesses expertise in infrastructure architecture, including multi-vendor telecommunications, servers and data centres, ERP, messaging, and office automation.