Performance measurement for non-profit organizations (NPOs): Case study – University Canada

Follow the journey of a non-profit organization, University Canada, which embarked on its performance measurement journey to yield many years of sustained success.

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Are you looking for an example to help illustrate how you can develop your own performance measurement and management plan? In this case study, you'll learn from the steps taken by University Canada.

You will find helpful examples of how this organization created its own:

  • strategy map
  • balanced scorecard
  • plan for sustainability