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Celso Mello

Celso is an outcome-driven senior executive and consultant with more than 30 years of success across the consumer services, electronic security, manufacturing, enterprise resource planning and software industries. Leveraging extensive experience in strategic leadership for growth-focused organizations, he is a valuable asset for companies requiring expert assistance with automation implementation, outsourcing, IT infrastructure management and ERP implementation or turnaround.

His areas of expertise include technology, M&A/divestitures, post-merger integration, legal contract reviews, IT outsourcing, team leadership, employee engagement, business process transformation, project management, public speaking, international business and IT strategy. Throughout his executive career, Celso has held leadership positions with organizations including Chubb Edwards, Otis Elevator and SAP.

In his current role as chief information officer with Reliance Home Comfort, Celso oversees all IT functions for this $784 million company, including cybersecurity, IT operations and transformational projects. Key achievements include the turnaround of a challenging field service system deployment, the design and execution of a successful CRM strategy, the implementation of mobile technology, and a board-approved cybersecurity program. He led the systems integration of a large acquisition in four months, outsourced IT infrastructure and helpdesk functions, and orchestrated a 52 per cent improvement in team engagement scores. Celso is the recipient of a number of awards, including the President’s Award for Financial Performance and the Special Award for Extraordinary Contribution to Team Projects.

He attained his MBA (with honours) in international business from the University of Connecticut school of business and his BS (with honours) in mathematics from Universidade de Sao Paulo. He has completed executive development programs at the University of Virginia Darden School of Business and the University of Connecticut school of business, and is a SAP FI/CO Certified Consultant. Celso has language capabilities in Portuguese and Spanish, has worked in Europe, South America and North America and serves as a mentor and coach with Big Brother Big Sister of Halton.