CFE 2019 Exam: CPA Canada Special Message

Technical problems resulted in a challenging experience for many CFE writers this year. We apologize and in response CPA Canada is hiring an independent third-party as part of a comprehensive review.

You may have heard reports of technical difficulties experienced during the Common Final Examination (CFE) earlier this month. A combination of factors, including software and Wi-Fi connectivity problems, resulted in delays for writers and difficulties uploading their exams. In certain writing centers these delays were significant.

We have apologized unreservedly to those students for the difficulties they experienced. Many of us recall the stress of writing these exams ourselves and we know what a challenging situation it was for them.

Since the examination, we have launched an independent, third-party review led by Borden Ladner Gervais (BLG), who have in turn retained world-leading technical experts to assess what happened, ensure a fair and equitable outcome, and implement mitigation measures to avoid a recurrence in any future examination.

While contingency plans and technical support are always in place, in light of events with the CFE, we have expanded these measures for upcoming exams.

We want to assure you the profession is working together to resolve this situation as quickly as possible. Additional information will be posted here as it becomes available.

For questions and comments, please contact our customer service team.

Telephone: 416.977.0748

Toll free: 1.800.268.3793

Email: customerservice@cpacanada.ca

 

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