CFE 2019 Exam: CPA Canada Special Message

Technical problems resulted in a challenging experience for many CFE writers this year. The profession apologizes and will be updating this page as information becomes available.

October 25, 2019 

We understand that it has been an anxious time for students who are waiting to receive their September 2019 CFE exam results.

There have been two parallel processes unfolding since the September CFE, which have not yet been completed:

  • An independent, third-party review conducted through Borden Ladner Gervais (BLG) into the integrity and reliability of the examination;
  • The CFE marking process led by the Board of Examiners (a senior committee that oversees the official scoring of the exams) which includes accommodations for the extenuating circumstances that impacted exam-writers;

Given the complexity of these processes and the extent of the disruptions to this year’s examination, the Chair of the Board of Examiners has advised us that the time required to fully assess the exam results will be longer than usual. We want to ensure that all students are treated fairly, and that the due diligence completed is thorough. We know that our writers are anxiously waiting for the results and we are working hard to reach a fair and equitable outcome.

Unfortunately, student results for the September CFE will not be available on November 29th. We sincerely apologize for this delay, but we are confident that it is in the best interests of the students, and the integrity and fairness of the exam marking process.

Subject to the findings of the independent review and marking processes, we anticipate that results will be released in January 2020.

We want to assure you that the profession is working together to resolve this situation as quickly as possible. Additional information will be posted to our website as it becomes available.

Sincerely,

 

Joy Thomas
President and CEO
CPA Canada


September 23, 2019

You may have heard reports of technical difficulties experienced during the Common Final Examination (CFE) earlier this month. A combination of factors, including software and Wi-Fi connectivity problems, resulted in delays for writers and difficulties uploading their exams. In certain writing centers these delays were significant.

We have apologized unreservedly to those students for the difficulties they experienced. Many of us recall the stress of writing these exams ourselves and we know what a challenging situation it was for them.

Since the examination, we have launched an independent, third-party review led by Borden Ladner Gervais (BLG), who have in turn retained world-leading technical experts to assess what happened, ensure a fair and equitable outcome, and implement mitigation measures to avoid a recurrence in any future examination.

While contingency plans and technical support are always in place, in light of events with the CFE, we have expanded these measures for upcoming exams.

We want to assure you the profession is working together to resolve this situation as quickly as possible. Additional information will be posted here as it becomes available. 

 

For questions and comments, please contact our customer service team.

Telephone: 416.977.0748
Toll free: 1.800.268.3793
Email: customerservice@cpacanada.ca

 

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