The evolution of trust in business: From delivery to values

This World Economic Forum report explores new approaches for trust building.

The Evolution of Trust in Business: From Delivery to Values  provides you with information on:
  • trust-building and how it contributes to business competitiveness
  • key barriers for implementation
  • hard facts companies need to consider

KEY FINDINGS

An important finding from this study is that investing in trust generates tangible business benefits, with measurable fiscal and non-fiscal impacts. The research findings highlight five areas of benefit.

Trust enables a business to achieve:

  • better business terms, processes and conditions
  • enhanced innovation and entrepreneurship, which contributes to competiveness
  • more loyal, productive and engaged employee relationships
  • stronger external relationships
  • greater resilience to withstand shocks and crises more effectively

About the Author

CPA Canada


Highlights

Canada is celebrating its 150th anniversary. We’re celebrating you, Canadian CPAs. Tell us why you’re proud to be a Canadian CPA. Then watch for our big celebration in July.

Gain practical organizational insights and learn from industry experts at this annual event for not-for-profit financial leaders.