Myths, exaggerations and uncomfortable truths: The story behind millennials in the workplace

This IBM study compares the preferences and behavioural patterns of millennials with those of gen-Xers and baby boomers. While distinctions exist amongst the generations, millennials’ attitudes are not poles apart from other employees.

IBM recently completed a study comparing millenials’ attitudes with those of gen-Xers and baby boomers. The results may not be what you think.

KEY FINDINGS

Five myths:

  • millennials’ career goals and expectations are different from those of older generations
  • millennials want constant acclaim and think everyone on the team should get a trophy
  • millennials are digital addicts who want to do — and share — everything online, without regard for personal or professional boundaries
  • millennials, unlike their older colleagues, can’t make a decision without first inviting everyone to weigh in
  • millennials are more likely to jump ship if a job doesn’t fulfil their passions

Three uncomfortable truths:

  • employees are in the dark; many aren’t sure they understand their organization’s business strategy — and their leaders are partly to blame
  • all three generations think the customer experience is poor
  • employees of all ages have embraced the technological revolution, but organizations are slow to implement new applications

Read the full study.

About the Author

CPA Canada


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