Post apocalypse

Earlier this year we learned revenue from mail now accounts for less than half of funds generated by postal organizations around the world. Serving business, however, is more important than ever.

21: Percent decline in global mail volumes since 2007. The drop amounts to 78.5 billion fewer pieces of mail delivered by postal agencies.

1.8: Billions of dollars in revenue Canada Post receives from its "major mail users," such as banks, in 1988. At the time, business mail accounts for 80% of Canada Post’s mail volume; today the figure is about 90%.

C-42: Name of federal bill that turns the post office into a Crown corporation in 1981. Tales of postal carriers suspending work in 26 ̊C weather because it’s "too hot" spur the plan to improve service and efficiencies.

400: Pounds of mail trucked from Toronto to Buffalo, NY, daily by Crown Life Insurance Co. in 1981 because it couldn’t rely on Canada Post. "We don’t like doing this," a spokesperson says. "But we’ve got to use the cheapest way to move our mail."

984: Millions of dollars in revenue Canada Post earns through the delivery of "junk" and direct-ad mail from businesses in 2013.

1987: Year a Vancouver courier company decides to deliver business mail for 35¢ a letter — 1¢ less than the post office — and break a federal law that forbids competition with Canada Post.

500,000: Canadians who are expected to sign up for electronic delivery of bills following the January 2000 launch of Canada Post’s Electronic Post Office. The service is touted to cut business billing costs in half.

About the Author

Steve Brearton


Steve Brearton is a freelance writer in Toronto.

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