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Customer service support

Should you require assistance or have any membership inquiries about the programs and services offered by Chartered Professional Accountants of Canada (CPA Canada), please contact Customer Service:

Telephone: 416.977.0748
Toll free: 1.800.268.3793
Email: member.services@cpacanada.ca

Our promise to you

CPA Canada is committed to striving for excellence in all we do. To you – the public, our members and other stakeholders – we strive to exceed your expectations.

We promise that in every interaction you have with CPA Canada, we will:

  • act and deliver with a customer-first mindset
  • be accountable
  • communicate with clarity and timeliness about information you need to know
  • collaborate and consult with you to deliver products, services and information you want and need
  • deliver an excellent experience

CPA Canada offices

Toronto Head Office

Chartered Professional Accountants of Canada
277 Wellington St. West
Toronto, ON
M5V 3H2
Website: www.cpacanada.ca

Telephone: 416.977.3222
Toll free: 1.800.268.3793
Fax: 416.977.8585

Burnaby

100 – 4200 North Fraser Way
Burnaby, British Columbia
V5J 5K7

Telephone: 604.669.3555
Toll free: 1.800.663.1529
Fax: 604.689.5845

Ottawa

205 – 99 Bank Street
Ottawa, Ontario
K1P 6B9

Telephone: 613.789.7771
Fax: 613.789.7772

Montreal

2020, boul. Robert-Bourassa, bureau 1900
Montréal (Québec)
H3A 2A5

Caribbean

Email: infocaribbean@cpacanada.ca

Pivot Magazine

Letters to the Editor

Email: pivot.letters@cpacanada.ca

Editorial Enquiries

For Pivot Magazine editorial enquiries and the occasional letter enquiries:
Email: pivot@cpacanada.ca

Subscription Enquiries

For Pivot Magazine subscription address changes or enquiries:

Email: pivot.subscriptions@cpacanada.ca

Advertising

Contact one of our advertising sales representatives for additional details on advertising with Pivot Magazine – our Circulation, Readership Demographics, Advertising Rates, Production Deadlines, or Editorial Content.
Email: advertising.pivotmagazine@cpacanada.ca

About CPA Canada

Chartered Professional Accountants of Canada (CPA Canada) represents the Canadian accounting profession, both nationally and internationally. Operating in the highly complex and global accounting ecosystem, CPA Canada is a convener, facilitator, contributor and disseminator of information that advances the profession. The organization works closely with the provincial, territorial and Bermudan CPA bodies to champion best practices that benefit business and society. With more than 217,000 members, CPA Canada is one of the largest national accounting bodies in the world. The organization supports the setting of accounting, auditing and assurance standards, advocates for economic and social development in the public interest, and develops leading-edge thought leadership, research, guidance and educational programs. cpacanada.ca