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Conflict is inevitable and it can be difficult to keep your cool in an uncomfortable situation. This interactive webinar will provide you with practical tools to defuse problems, avoid miscommunication and resolve interpersonal conflicts more effectively.
Get insights into the physiology of emotions and thoughts to better handle conflict. This webinar offers strategies to effectively manage stress in a variety of difficult situations in order to resolve issues and preserve relationships.
Led by Roy Johnson and Sue Wazny, this entertaining and enlightening session will leave participants with practical tools to help reduce conflict, including counter-intuitive approaches that they don’t teach you in conflict resolution school — but really work.
Additional options and pricing may be available. See pricing and registration for more details.
CPA Canada Professional Learning and Development Customer Service
September 18, 2017
Jointly presented by CPA Canada and CPA Ontario, The ONE is the must-attend, multi-track event of the year, designed for all CPAs who want to be at the top of their game.
Our Firm Directory allows you to search for Canadian CPA firms using our interactive map as well as other criteria.
April 10, 2017
You’re in the eye of the storm amid a swirl of slips, forms and receipts. Chart your way through tax-time turbulence with these updates and resources.