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Conflict is inevitable and it can be difficult to keep your cool in an uncomfortable situation. This interactive webinar will provide you with practical tools to defuse problems, avoid miscommunication and resolve interpersonal conflicts more effectively.
Get insights into the physiology of emotions and thoughts to better handle conflict. This webinar offers strategies to effectively manage stress in a variety of difficult situations in order to resolve issues and preserve relationships.
Led by Roy Johnson and Sue Wazny, this entertaining and enlightening session will leave participants with practical tools to help reduce conflict, including counter-intuitive approaches that they don’t teach you in conflict resolution school — but really work.
Additional options and pricing may be available. See pricing and registration for more details.
Member Development and Support
January 15, 2018
For over 50 years, Canada’s accountants have played a leading role on the world stage. It has helped to boost CPA Canada’s profile abroad — and drive home important global lessons.
February 26, 2018
Change is inevitable. But it can also be a powerful catalyst for a better future. At this event, learn how to leverage the opportunities that disruption brings to increase the impact of your organization's work.
January 30, 2018
Introverts may not be natural networkers, but with a little bit of preparation, they can master this critical business skill better than just about anyone.