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Conflict is inevitable and it can be difficult to keep your cool in an uncomfortable situation. This interactive webinar will provide you with practical tools to defuse problems, avoid miscommunication and resolve interpersonal conflicts more effectively.
Get insights into the physiology of emotions and thoughts to better handle conflict. This webinar offers strategies to effectively manage stress in a variety of difficult situations in order to resolve issues and preserve relationships.
Led by Roy Johnson and Sue Wazny, this entertaining and enlightening session will leave participants with practical tools to help reduce conflict, including counter-intuitive approaches that they don’t teach you in conflict resolution school — but really work.
Additional options and pricing may be available. See pricing and registration for more details.
Member Development and Support
Join our financial literacy volunteer program for CPA members.
February 26, 2018
Embrace change and make an impact on your not-for-profit (NFP) with insights from industry experts and leaders.
November 22, 2017
From podcasts to virtual classrooms and online courses, there are multiple ways to meet your 2017 CPD requirements online and on the go.