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Conflict is inevitable and it can be difficult to keep your cool in an uncomfortable situation. This interactive webinar will provide you with practical tools to defuse problems, avoid miscommunication and resolve interpersonal conflicts more effectively.
Get insights into the physiology of emotions and thoughts to better handle conflict. This webinar offers strategies to effectively manage stress in a variety of difficult situations in order to resolve issues and preserve relationships.
Led by Roy Johnson and Sue Wazny, this entertaining and enlightening session will leave participants with practical tools to help reduce conflict, including counter-intuitive approaches that they don’t teach you in conflict resolution school — but really work.
Additional options and pricing may be available. See pricing and registration for more details.
Member Development and Support
October 23, 2019
Stay up to date on critical indirect tax issues and network with other indirect tax professionals at Canada’s largest and longest-running indirect tax event.
October 28, 2019
If you’re a senior financial professional in the public sector or work for a not-for-profit that follows PSAB standards, this annual event in the nation’s capital is the place to be.
November 7, 2019
Join CPA Canada’s Financial Literacy Program in Ottawa, our nation’s capital, as we look at the trends changing the economic landscape and how they will affect how Canadians manage their money.