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Develop the skills to effectively handle challenging conversations so that you can maintain positive work relationships.
Difficult conversations are a fact of work life, but there are strategies you can use to interact with others in a thoughtful and respectful way. Find out more about this important professional soft skill with Mastering Difficult Conversations.
This webinar addresses how to optimally approach challenging conversations by using honesty, respect and tact. You will understand how to manage your emotional responses, and end such conversations in a way that allows for future collaboration.
Additional options and pricing may be available. See pricing and registration for more details.
Take the next steps to pursue or advance your management career by learning about the knowledge and skills required to excel as a leader in your organization.
CPA Canada Professional Learning and Development Customer Service
Take advantage of the valuable professional publications available through CPAstore to enhance your professional competencies in tax, accounting, assurance, business, finance, practice management and other business areas.
December 6, 2016
Update your knowledge and strengthen your network at this must-attend conference covering the most important issues and trends affecting audit committee members.
November 1, 2016
It’s probable that someone you know is deep in debt. If you are observant, you might see one of these seven signs.