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Learn the core concepts of Dialogue Gap. The book suggests that negotiation, business development, strategic innovation and conflict resolution are becoming more difficult because we are losing our ability to talk effectively together.
We are experts at sending information, but we’re not very good at engaging in an active dialogue that is defined by collaborative thinking. The chasm between communication and understanding is what author Peter Nixon calls the dialogue gap.
The gap between the dialogues we have and those we need to resolve our challenges at work, at home and in society, comes from our overreliance on digital communication. As a result, we have a diminished ability to have effective dialogue when we need it.
Dialogue Gap Affects Profits explores this disconnect. Nixon shares recent client examples from both his public- and private-sector work around the world.
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Member Development and Support
September 23, 2019
Canada’s dynamic, must-attend CPA event of the year is heading to Montréal with the theme of innovation for sustainability.
October 28, 2019
If you’re a senior financial professional in the public sector or work for a not-for-profit that follows PSAB standards, this annual event in the nation’s capital is the place to be.
November 7, 2019
Join CPA Canada’s Financial Literacy Program in Ottawa, our nation’s capital, as we look at the trends changing the economic landscape and how they will affect how Canadians manage their money.