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Learn the core concepts of Dialogue Gap. The book suggests that negotiation, business development, strategic innovation and conflict resolution are becoming more difficult because we are losing our ability to talk effectively together.
We are experts at sending information, but we’re not very good at engaging in an active dialogue that is defined by collaborative thinking. The chasm between communication and understanding is what author Peter Nixon calls the dialogue gap.
The gap between the dialogues we have and those we need to resolve our challenges at work, at home and in society, comes from our overreliance on digital communication. As a result, we have a diminished ability to have effective dialogue when we need it.
Dialogue Gap Affects Profits explores this disconnect. Nixon shares recent client examples from both his public- and private-sector work around the world.
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Member Development and Support
November 22, 2018
CPA Canada’s annual financial literacy conference is a must-attend for those who want to learn how to improve the financial health of Canadians.
October 1, 2018
The ONE is Canada’s must-attend, multi-track CPA event of the year. Stay at the top of your game with future-focused sessions, thought-provoking keynotes, prime networking opportunities and a first-class exhibition floor.
October 15, 2018
Stay up-to-date on critical indirect tax issues and network with other indirect tax professionals at Canada’s largest and longest-running indirect tax event.