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Learn the core concepts of Dialogue Gap. The book suggests that negotiation, business development, strategic innovation and conflict resolution are becoming more difficult because we are losing our ability to talk effectively together.
We are experts at sending information, but we’re not very good at engaging in an active dialogue that is defined by collaborative thinking. The chasm between communication and understanding is what author Peter Nixon calls the dialogue gap.
The gap between the dialogues we have and those we need to resolve our challenges at work, at home and in society, comes from our overreliance on digital communication. As a result, we have a diminished ability to have effective dialogue when we need it.
Dialogue Gap Affects Profits explores this disconnect. Nixon shares recent client examples from both his public- and private-sector work around the world.
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Member Development and Support
It’s said that a crisis brings out the best in people and, in most cases, that’s true. But there is a dark side to tough times, as fraudsters prey on people who are uncertain and looking for easy answers.
March 18, 2020
The federal government’s actions and fiscal support to address the widespread and devastating economic fallout of the COVID-19 pandemic are welcomed by Chartered Professional Accountants of Canada (CPA Canada).
Listen to this special edition Practitioner’s Pulse webinar where we answer some frequently asked questions around practice management issues and some key financial reporting and auditing implications of COVID-19.