Are your conversations building trust?

In this free webinar, learn how every word, phrase, interaction and even silence can have a profound ripple effect – for good, better or worse.

Event Details

Location and date:
Online (English) May 25, 2017 - 12:30 p.m. - 1:30 p.m. EST

Communications efficacy is critical for leaders, trusted advisors and talent across the spectrum. More than words and exchanges of information, each conversation has the potential to trigger a reaction, both emotionally and in our neurochemistry, that can either shut down or open up our levels of trust, our ability to listen and hear, and our ability to connect. 

This webinar introduces Conversational Intelligence®, which draws from emotional intelligence, neuroscience and communications. Conversational Intelligence teaches new approaches and skills to promote healthier conversational dynamics and potentially prime for better relationships and more positive cultures.

Additional options and pricing may be available. See pricing and registration for more details.


1 CPD hour(s)
Pricing & registration

You will learn about:

  • the neuroscience of conversations and how trust and/or distrust impact our communications efficacy
  • critical (and common) communications blind spots
  • how to trigger more trust in conversations with strategies to prime yourself and others for successful dialogues, relationships and outcomes

More Details:



Please contact:

CPA Canada Professional Learning and Development Customer Service
Tel: 1-888-337-3242


Canada is celebrating its 150th anniversary. We’re celebrating you, Canadian CPAs. Tell us why you’re proud to be a Canadian CPA. Then watch for our big celebration in July.

Gain practical organizational insights and learn from industry experts at this annual event for not-for-profit financial leaders.