Performance management and strategy certificate: Part II

Get a deeper, hands-on understanding of performance management and strategy in this capstone session by working through an interactive Harvard Business School simulation.

Event Details

Location and date:
Online June 12-19, 2019
Online December 3-10, 2019

Building on the material covered in Part I, this facilitator-led capstone session will help you learn how to translate strategy into action and achieve your organization’s performance goals.

Get hands-on experience by working through a Harvard Business School simulation that explores the benefits and challenges of implementing balanced scorecards in a real-world context.

You will also have the opportunity to network with peers and try out different approaches to problem solving, such as design thinking and using a strategy canvas.

Note: Part I is a prerequisite to Part II. To earn the Performance Management and Strategy Certificate, the final capstone session is mandatory.

View the agenda

Special offers/promotions

If purchasing this online program as part of the Performance Management and Strategy Certificate, we can customize it to fit the unique needs of your team and organization. Contact us to learn more.

Additional options and pricing may be available. See pricing and registration for more details.


10 CPD hour(s)
Pricing & registration

You will learn about:

  • strategic positioning
  • consumption chain
  • aligning strategy with organizational initiatives
  • how to execute corporate goals using a balanced scorecard
  • cascading strategic goals throughout your organization
  • strategic pricing and profitability management
  • performing root-cause analysis to support operational adjustments

Who should attend?

  • CPAs
  • business professionals in industry, retail, manufacturing and CPG
  • mid-level to senior-level leaders with more than five years of experience
  • operations managers, strategic planners, consultants, sales and finance professionals

Registration for the June 12th and 19th sessions closes June 5 due to pre-work set-up requirements.

More Details:

Session Descriptions

Module 1: Understand your strategy and competitive position
• Understand the importance of a clear strategy and customer value proposition.
• Using the three tests and the 5 P’s of business strategy, assess the quality and fit of your organization’s strategy.

Module 2: Improving Your Organization’s Product
• Using a value curve, analyze your competitive positioning
• Understand the impact of an effective pricing strategy
• Using a value curve, understand fit between strategic positioning and pricing
• Using an 8 step process, understand how to maximize revenue through pricing.

Module 3: Process and People improvement tools
• Understand some key tools to improve performance including:
o Activity based cost management
o Process management

Module 4: Translating the 5Ps of strategy into objectives and a strategy map
• Translate the 5 P’s of business strategy into a strategy map and objectives
• Introduction to the HBS simulation for completion between session 1 and 2

Module 5: Building and Using a BSC
• Using a 5 steps process, understand the key elements to build a successful balanced scorecard.
• Using a balanced scorecard, analyze organizational results based on BSC scores.

Module 6: Using the BSC to improve performance
• Using BSC scores, diagnose strategic vs operational issues
• Improving Customer value proposition (CVP) using Blue Ocean Strategy and the Consumption Chain
• Improving Process and People using Root Cause Analysis
• Understand how the concept of Design Thinking improves CVPs and processes
• Debrief the Harvard BSC Sim and have a shot to improve your score live in-class.

Venue[s] and Accommodation[s]





Please contact:

CPA Canada Customer Service Support
Tel: 416-977-0748 or Toll Free 1-800-268-3793