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Get a deeper, hands-on understanding of performance management and strategy in this capstone session by working through an interactive Harvard Business School simulation.
Building on the material covered in Part I, this facilitator-led capstone session will help you learn how to translate strategy into action and achieve your organization’s performance goals.
Review and gain hands-on experience from concepts covered in Part 1 while being introduced to new and cutting-edge tools.
Get hands-on experience by working through several interactive examples, cases and discussions in class over two half-day online sessions. This includes a Harvard Business School simulation that explores the benefits and challenges of implementing balanced scorecards in a real-world context. Learn the deep connection between effective strategy and execution through several rounds of simulated decision making, resulting in business outcomes.
Improve your products and services through examining strategic pricing, competitive positioning using value curves, target customers and customer profitability.
Get introduced to new and exciting concepts such as design thinking and value curves to utilize in your business.
You will also have an opportunity to network with peers and learn from others in various industries and roles attending the capstone.
This capstone is split into two half-day online sessions
Note: Part I is a prerequisite to Part II. To earn the Performance Management and Strategy Certificate, the final capstone session is mandatory.
If purchasing this online program as part of the Performance Management and Strategy Certificate, we can customize it to fit the unique needs of your team and organization. Contact us to learn more.
Additional options and pricing may be available. See pricing and registration for more details.
Module 1: Understand your strategy and competitive position
• Understand the importance of a clear strategy and customer value proposition.• Using the three tests and the 5 P’s of business strategy, assess the quality and fit of your organization’s strategy.
Module 2: Improving Your Organization’s Product
• Using a value curve, analyze your competitive positioning• Understand the impact of an effective pricing strategy• Using a value curve, understand fit between strategic positioning and pricing• Using an 8 step process, understand how to maximize revenue through pricing.
Module 3: Process and People improvement tools
• Understand some key tools to improve performance including: o Activity based cost management o Process management
Module 4: Translating the 5Ps of strategy into objectives and a strategy map
• Translate the 5 P’s of business strategy into a strategy map and objectives• Introduction to the HBS simulation for completion between session 1 and 2
Module 5: Building and Using a BSC
• Using a 5 steps process, understand the key elements to build a successful balanced scorecard.• Using a balanced scorecard, analyze organizational results based on BSC scores.
Module 6: Using the BSC to improve performance
• Using BSC scores, diagnose strategic vs operational issues• Improving Customer value proposition (CVP) using Blue Ocean Strategy and the Consumption Chain• Improving Process and People using Root Cause Analysis• Understand how the concept of Design Thinking improves CVPs and processes• Debrief the Harvard BSC Sim and have a shot to improve your score live in-class.
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October 23, 2019
Stay up to date on critical indirect tax issues and network with other indirect tax professionals at Canada’s largest and longest-running indirect tax event.
October 28, 2019
If you’re a senior financial professional in the public sector or work for a not-for-profit that follows PSAB standards, this annual event in the nation’s capital is the place to be.
November 7, 2019
Join CPA Canada’s Financial Literacy Program in Ottawa, our nation’s capital, as we look at the trends changing the economic landscape and how they will affect how Canadians manage their money.