Enhancing public sector program and service delivery through operational costing (Virtual classroom)

Improved operational costing can help your public sector organization improve efficiencies and optimize resources while still delivering quality services to Canadians. In this virtual classroom you will learn how to implement changes for long-term sustainability using CAM-I’s “Closed Loop” methodology.

Event Details

Public sector organizations are continually challenged to understand the true operational costs that support the programs and services they provide to Canadians. Changes to funding as well as ever-increasing resource constraints can make it difficult to maintain effective costing models for current and forecast service delivery.

In this hands-on virtual classroom, you’ll walk through a structured multistep approach to implement improved operational costing in your organization. The key to this is understanding what’s required to improve operational business processes, increase efficiencies and, as a result, optimize resources while retaining the quality of an organization’s programs and services.

The concepts you will learn about are based on the Consortium for Advanced Management – International (CAM-I)’s ”Closed Loop” methodology, which supports an integrated resource management approach to developing predictive business models that provide more accurate costing.

Note: Space is limited to the first 25 people who register.

Additional options and pricing may be available. See pricing and registration for more details.


3 CPD hour(s)
Pricing & registration

You will learn about:

  • using operational business models to identify key costs and efficiency improvement opportunities
  • managing resource constraints by understanding capacity and utilization
  • best practices in resource management and operational costing
  • how to develop realistic service fees and other cost recovery strategies
  • the value of collaborative scenario-playing to support future-state business processes
  • the benefits of a structured methodology to implement better costing across your organization

Who should attend?

  • financial and resource management professionals responsible for program/service costing
  • operational managers, planners and analysts challenged who want to optimize business processes
  • strategic managers, planners and analysts responsible for charting future organizational direction

More Details:


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Please contact:

Member Development and Support
Tel: 1-800-268-3793
Email: customerservice@cpacanada.ca