Certificate in driving organizational profit and performance
Module 1 (online) | Understanding your business+• situation assessment • understanding your market • clarifying corporate objectives • strategy mapping
Interactive case study 1: Understanding your business |
Module 2 (online) | Understand how to make your organization profitable part 1: Pricing and profitability+• mastering the contribution margin approach • understanding factors related to pricing • using pricing as a competitive tool • understanding customer profitability
Interactive case study 2: Pricing and customer profitability |
Module 3 (online) | Understand how to make your organization profitable part 2: Analyzing for performance+• managing fixed cost performance • activity-based cost management • other cost improvement and productivity techniques • other performance improvement techniques
Interactive case study 3: Profitability through performance improvement |
Module 4 (online) | Tools for driving optimal performance+• using validation testing as a strategic decision-making tool • using forecasting as a strategic performance tool • capitalizing on innovation for enhanced performance • putting all the pieces together for optimal performance
Interactive case study 4: Validation testing & innovation |
Module 5 (online) | Using scorecard for maximum performance+• adopting the balanced scorecard as a performance management tool • cascading the balanced scorecard for performance at all levels • integrating the new performance management system throughout the company • conducting the scoring process with the balanced scorecard
Interactive case study 5: The creation and scoring of a balanced scorecard |
Module 6 (online) | Analyzing results and adjusting for enhanced performance+• understanding how to scan the dashboard for priority areas requiring further examination • delving deeper into results • effecting strategic adjustments • effecting operational adjustments
Interactive case study 6: Analyzing results and making strategic and operational adjustments |
In-depth capstone (in person, various locations or virtual option) | Capstone: Driving organization profits and performance+• review each module, and how the various concepts work together • understand the importance of setting a good course of action • develop in-depth knowledge of performance measurement tools • apply program content in a business setting via group work and Interactive Case Study exercise
Group work, participant presentations and individual exercise to determine immediate and long term application of program learning |