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Learn how process-based management (PBM) is used to enhance customer service and value. Help your organization become more efficient without sacrificing customers’ needs.
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Is your organization struggling to cut costs without impacting customer service? Learn how PBM can increase organizational effectiveness and reduce the risk of losing customers to competitors. Process-based Management: Improving Organization Efficiency and Effectiveness: Overview will provide information in the following areas:
January 15, 2018
For over 50 years, Canada’s accountants have played a leading role on the world stage. It has helped to boost CPA Canada’s profile abroad — and drive home important global lessons.
February 26, 2018
Change is inevitable. But it can also be a powerful catalyst for a better future. At this event, learn how to leverage the opportunities that disruption brings to increase the impact of your organization's work.
January 30, 2018
Introverts may not be natural networkers, but with a little bit of preparation, they can master this critical business skill better than just about anyone.