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Learn how process-based management (PBM) is used to enhance customer service and value. Help your organization become more efficient without sacrificing customers’ needs.
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Is your organization struggling to cut costs without impacting customer service? Learn how PBM can increase organizational effectiveness and reduce the risk of losing customers to competitors. Process-based Management: Improving Organization Efficiency and Effectiveness: Overview will provide information in the following areas:
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Embrace change and make an impact on your not-for-profit (NFP) with insights from industry experts and leaders.
November 22, 2017
From podcasts to virtual classrooms and online courses, there are multiple ways to meet your 2017 CPD requirements online and on the go.