Process-based management: Improving organizational efficiency and effectiveness: Overview

Learn how process-based management (PBM) is used to enhance customer service and value. Help your organization become more efficient without sacrificing customers’ needs.

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Is your organization struggling to cut costs without impacting customer service? Learn how PBM can increase organizational effectiveness and reduce the risk of losing customers to competitors. Process-based Management: Improving Organization Efficiency and Effectiveness: Overview will provide information in the following areas:

  • What is PBM?
  • Why is PBM relevant?
  • What should be included in a process implementation plan?
  • How does helping your client implement PBM add value?

Highlights

Chartered Professional Accountants of Canada (CPA Canada) annually offers its views on priorities for the federal budget. Review past submissions of pre-budget briefs and consultations, and post-budget release opinions and commentary.

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