Process-based management: A four-phase approach – Guideline

This guideline outlines the important steps to follow when implementing PBM within your organization.

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Have you considered using PBM to help your organization achieve its strategic objectives? Process-Based Management: A Four-Phase Approach: Guideline will help you:

  • understand and meet customer expectations
  • transform to a process-centred employee mindset
  • manage end-to-end processes
  • integrate diverse initiatives
  • manage process-related measurement and rewards

Learn about the four phases of the PBM journey that:

  • identify your organization’s current state of process management and opportunities for improvement
  • identify the process gaps in your organization and address what needs to occur to encourage long-term success
  • explain the requirements for accomplishing and managing individual processes
  • explain the management and implementation of cross-process relationships